I spent two hours on Xbox support and followed all of their instructions: Delete profile, delete cache, power-cycle the Xbox etc., with no luck. A black MS-Dos screen will appear for a few seconds. After you see this occurring, release the button and wait until the power is cut off completely. Xbox Live servers may go down from time to time. If you’ve come this far without a viable fix, likely, the issue is occurring due to some kind of inconsistency with the profile that you’re currently signed in with. If there’s no Xbox Live server errors at all, your next move is to make sure that you reboot the Xbox One console. wait for some time and then turn on the console by pressing the xbox button. Here’s a quick guide on performing a power-cycling procedure on your Xbox One console: If you’re still encountering the ‘Sorry, this profile can’t connect to Xbox live on this console’ error while trying to launch the game, move down to the next method below. Disable your antivirus and firewall. This is the very first thing that you need to do. Wait until the process is completed since your console will restart automatically at the end of it. For Microsoft Store users, if the game is unable to connect to Xbox Live services, you may get this error. To ensure that the process is succesfull, you can also try to disconnect the cable from the power outlet. Select the name of your Wireless Network, or select Wired Network for a wired connection. (2) Check the Xbox status. We also create videos for those wanting to follow visual instructions. The two most important steps to easing NAT restrictions are: PC. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. You can download Restoro by clicking the Download button below. Otherwise, you’ll need to troubleshoot your wifi connectivity first. If you’re connecting your console wirelessly, make sure that your wifi is up and running. For all users, the Xbox Live membership is working normally as they can play Xbox Gold Card games and use online features with no issues. In this case, your only hope of resolving the issue is to reset every firmware & software component that might be triggering this problem. Some of these devices include your home network equipment like modem, hub, and/or router. Pressing the power button on Xbox One Do this by following the instructions below: Go to File Explorer. If you’re getting such a message, all you have to do is to wait until the issue goes away. In case you think this scenario might be applicable, visit this link (here) and verify if any core services are currently not operational or are functioning with limited capabilities. Once the local Xbox 360 space has been cleared, attempt to play the backward-compatible game again and see if the issue is now resolved. Solution 2: Make a change to your avatar. But this time, make it a short press only. If the investigation above has revealed that there’s an … If you’ve previously confirmed that the problem is only occurring locally and it isn’t caused by a server issue, temporary files are likely being responsible for the apparition of the Sorry, this profile can’t connect to Xbox live on this console’ error. While your Xbox One can be used for offline play, it’s more fun if it connects online with Live. Another possible reason for Xbox Live connection problems can be from the console itself. Deleting the local Xbox 360 storage (on Xbox One), BioWare Officially Pulls the Plug on Anthem, HyperX Monitors On the Cards? Start the operation by ensuring that your console is fully powered on and is not currently in hibernation. This means that it may have an unknown software error that prevents it from connecting. During the next startup sequence, keep an eye out for the Xbox animation sequence. Check Xbox Live Service status. After doing this, restarting the console and configuring it once again, they were able to play the backward-compatible game with no issues. For example, this issue can occur when you try to sign in to your profile or when you try to download your profile from Xbox Live. From the Network settings menu, move over to the Troubleshooting settings and access the Test network connection menu. Everybody, or at least those online gamers know the Microsoft’s XBOX Live. This works in most cases, where the issue is originated due to a system corruption. … Fixing Xbox Live problems is generally easy but it take several steps. Xbox 360. -On your Xbox, press and hold the Xbox button until the light behind it turns off (about 5 seconds). Make sure that you power cycle them by turning them off, disconnecting the power cord from the wall outlet, and wait for at least a couple of minutes before plugging them back. This is how you perform a network test:-Press the Xbox button  to open the guide.-Select System.-Select Settings.-Go to General.-Select Network settings.-Select Test multiplayer connection.If you are not able to fully reach Xbox Live servers, take note of the error and see if this Xbox Live solutions page can help you. If your Xbox One won’t connect to Live, it’s software may be outdated or there may be an unknown software bug that prevents it from connecting. Once your console boots back on, attempt to play the backward-compatible game once again and see if the issue is resolved now. Here’s a quick guide doing a factory reset on Xbox One: How to Solve ‘This Profile Can’t connect to Xbox Live on this Console’ Error? If you are unable to connect to Xbox Live, your antivirus or firewall may be preventing you from accessing the online service. Choose the network you're currently connected to. If the Windows permission box appears, click "Yes" or "Run". If your console has physical damage or exposed to elements, it’s possible that you have a hardware issue at hand. Method 1: Verifying the status of the Xbox Live Servers.
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